A case for business process automation: "Traditionally, each clerk handled outgoing mail independently."
In addition to more than 22 million letters and 210 million printed pages per year, there is also individual correspondence from clerks and serial letters from branch offices.
Traditionally, each clerk was responsible for the outgoing mail. However, the cost of stamps for around 38 offices was enormous. Not to mention, all the letters had to be sorted and enveloped by hand, which took a lot of time."
Christian Raith, Head of Department at VKBit's Print and Output Center
VKBit is Versicherungskammer's in-house IT service provider, responsible for the secure and smooth IT operations of the Group and its subsidiaries.
Solution: End-to-end business process automation with the neeyo Suite
The VKB decided to introduce the neeyo Suite - a powerful BPA solution that automates the entire output chain in a scalable and rule-based manner without media discontinuity.
Functions of the neeyo Suite:
- Intelligent printer driver: neeyo Suite can be accessed directly from the application (e.g., MS Word).
- Batch processing ensures efficient and secure consignments.
- Review and approval: automated workflows in the team
- Automatic layout check: Documents with anomalies are ejected.
- Central data processing: transfer of data to the Output Center
- Fully automated printing, enveloping and dispatch
Business process automation par excellence - neeyo Suite reduces costs and increases efficiency
With the neeyo Suite, Versicherungskammer Bayern has successfully digitized and automated its outgoing mail. Business process automation significantly reduces clerical time, minimizes sources of error, and saves on postage and materials costs. At the same time, everyone involved benefits from transparent, secure workflows. This solution exemplifies how BPA can enable operational excellence in regulated industries, providing measurable ROI and maximum process control.
