{"id":2264,"date":"2025-06-17T09:58:41","date_gmt":"2025-06-17T07:58:41","guid":{"rendered":"https:\/\/neeyo.io\/?p=2264"},"modified":"2026-11-05T09:07:46","modified_gmt":"2026-11-05T08:07:46","slug":"replace-assentis","status":"publish","type":"post","link":"https:\/\/neeyo.io\/en\/news\/assentis-abloesen\/","title":{"rendered":"Replacing Assentis: What to do after the termination"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"2264\" class=\"elementor elementor-2264\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70ee94e7 e-flex e-con-boxed e-con e-parent\" data-id=\"70ee94e7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4aa3e1d1 elementor-widget elementor-widget-text-editor\" data-id=\"4aa3e1d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">Replacing Assentis: Following the acquisition of Assentis by Smart Communications, the termination of Assentis products is now also official. Support for Assentis DocFamily was announced until at least early 2026. For companies that are still using Assentis today, it is high time to set the course for a future-proof solution.<\/p>\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>What does the Assentis discontinuation mean in concrete terms?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Many Assentis users work with vast quantities of documents, complex template structures and numerous system connections on a daily basis. The discontinuation of support naturally entails considerable risks here:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Ongoing operation<\/li>\n\n<li>Compliance requirements<\/li>\n\n<li>Long-term maintainability of the systems<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><br \/>Anyone who waits too long loses time for a planned replacement and is put under pressure during the migration process.<\/p>\n<h2><strong>Successor to Assentis: What matters when choosing<\/strong><\/h2>\n<p class=\"p1\"><span class=\"s1\">A successor doesn\u2019t just have to generate documents. It has to fit into an already established landscape. These questions help with the selection:<\/span><\/p>\n<ul class=\"ul1\">\n<li class=\"li2\"><span class=\"s1\"><b>Template library:<\/b> Can templates, text components, and rules be imported, or do they have to be re-built?<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\"><b>Batch and individual cases:<\/b> Do mass runs and individual correspondence arise from a logic?<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\"><b>Integration:<\/b> How complex is the connection to core systems, archives, and shipping routes?<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\"><b>Operational model:<\/b> Does Cloud, On-Premises, or Hybrid fit with data sovereignty and IT strategy?<\/span><\/li>\n<li class=\"li2\"><span class=\"s1\"><b>Independence:<\/b> Can departments customize templates themselves, or does every change still require an IT ticket?<\/span><\/li>\n<\/ul>\n\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>Replacing Assentis with neeyo: state-of-the-art communication instead of a temporary solution<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">With neeyo, companies are opting for a modern, future-proof platform for customer communication (CCM) and output management.<\/p>\n\n<p class=\"wp-block-paragraph\">The neeyo.suite convinces through:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Compliant documents<\/strong> <strong>-<\/strong> in several languages and output formats<\/li>\n\n<li><strong>Print &amp; digital communication from a single source - <\/strong>Highest efficiency and performance through omnichannel solution<\/li>\n\n<li><strong>Integration of machine learning and AI <\/strong>\u2013 based testing and content generation<\/li>\n\n<li><strong>Dynamic changes<\/strong> <strong>-<\/strong> in the platform, for all templates<\/li>\n\n<li><strong>Flexible environment<\/strong> <strong>-<\/strong> Dynamic templates and quick customization<\/li>\n\n<li><strong>Single Point of Change - <\/strong>a solution with which you can control your entire communication - from data input to output<\/li>\n<\/ul>\n\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"1024\" height=\"768\" class=\"wp-image-1445\" style=\"width: 374px; height: auto;\" src=\"https:\/\/neeyo.io\/wp-content\/uploads\/2025\/03\/neeyo_Mission.webp\" alt=\"Replace Assentis: Our team for migrations professionally and reliably!\" srcset=\"https:\/\/neeyo.io\/wp-content\/uploads\/2025\/03\/neeyo_Mission.webp 1024w, https:\/\/neeyo.io\/wp-content\/uploads\/2025\/03\/neeyo_Mission-300x225.webp 300w, https:\/\/neeyo.io\/wp-content\/uploads\/2025\/03\/neeyo_Mission-768x576.webp 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>Replacing Assentis: how to make the switch<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">To ensure the fastest and smoothest transition for your company, we work with you to conduct a system-wide Proof of Concept, during which we ensure the technical functionality of your system. At the same time, we work on the value-added for your IT system as part of the Proof of Value process.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" class=\"wp-image-1322\" style=\"width: 373px; height: auto;\" src=\"https:\/\/neeyo.io\/wp-content\/uploads\/2025\/03\/neeyo_multichannel_distribution.svg\" alt=\"Everything from a single source: with the neeyo Suite, you can handle your entire CCM with a single point of contact! \" \/><\/figure>\n\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<p class=\"has-medium-font-size wp-block-paragraph\">You have two options for system conversion with us, <br \/>which we would be happy to discuss with you:<\/p>\n\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>1. Big Bang transition from Assentis to neeyo.suite<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">During the big bang changeover, we will help you create a new communications landscape in parallel with your current one over a predetermined period of time. On the agreed-upon date, we will convert it, opening up new possibilities in one fell swoop.<\/p>\n\n<div class=\"wp-block-spacer\" style=\"height: 20px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><strong>2. Continuous migration from Assentis to neeyo.suite<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">We are also happy to support you in gradually converting your communication landscape to new systems. We will help you set the necessary rollout phases and priorities during this process.<\/p>\n\n<p class=\"wp-block-paragraph\">We at neeyo have already accompanied numerous transitions from various CCM tools to the neeyo.suite and know how to carry out this process safely and efficiently.<\/p>\n<p>As an example: At Konzept &amp; Marketing, DOPiX was replaced and around 250 document templates were migrated to the neeyo Suite. <a href=\"https:\/\/neeyo.io\/en\/case-studies\/case-studies-dopix-abloesen-km\/\">About the Case Study<\/a><\/p>\n\n<div class=\"wp-block-spacer\" style=\"height: 50px;\" aria-hidden=\"true\">The contribution shows how migration can be planned while the system is in operation. <a href=\"https:\/\/neeyo.io\/en\/news\/ccm-migration-without-standstill\/\">CCM migration without standstill<\/a>.<\/div>\n<div aria-hidden=\"true\">\u00a0<\/div>\n<div aria-hidden=\"true\">\u00a0<\/div>\n<h2 class=\"wp-block-spacer\" style=\"height: 50px;\" aria-hidden=\"true\"><strong>Conclusion:<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">The discontinuation of Assentis is inevitable - but with the right alternative it becomes an opportunity. We from <strong>neeyo<\/strong> They not only offer a modern answer to the end of support, but also open up the opportunity for companies to elevate their communication processes to a new level. The ideal time to act is now \u2013 before time pressure and operational reliability become a risk.<\/p>\n\n<div class=\"wp-block-spacer\" style=\"height: 54px;\" aria-hidden=\"true\">\u00a0<\/div>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"389\" class=\"wp-image-2296\" src=\"https:\/\/neeyo.io\/wp-content\/uploads\/2025\/06\/shutterstock_1475527376-1024x389.jpg\" alt=\"\" srcset=\"https:\/\/neeyo.io\/wp-content\/uploads\/2025\/06\/shutterstock_1475527376-1024x389.jpg 1024w, https:\/\/neeyo.io\/wp-content\/uploads\/2025\/06\/shutterstock_1475527376-300x114.jpg 300w, https:\/\/neeyo.io\/wp-content\/uploads\/2025\/06\/shutterstock_1475527376-768x292.jpg 768w, https:\/\/neeyo.io\/wp-content\/uploads\/2025\/06\/shutterstock_1475527376-1536x583.jpg 1536w, https:\/\/neeyo.io\/wp-content\/uploads\/2025\/06\/shutterstock_1475527376-2048x777.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>The Assentis resignation is official. What matters in choosing a successor and how the replacement can be planned.<\/p>","protected":false},"author":8,"featured_media":2295,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[29],"tags":[21,24,22,16,23,17],"class_list":["post-2264","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-assentis","tag-assentis-abkuendigung","tag-assentis-abloesen","tag-customer-communications-management","tag-migration","tag-neeyo-suite"],"acf":[],"_links":{"self":[{"href":"https:\/\/neeyo.io\/en\/wp-json\/wp\/v2\/posts\/2264","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/neeyo.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/neeyo.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/neeyo.io\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/neeyo.io\/en\/wp-json\/wp\/v2\/comments?post=2264"}],"version-history":[{"count":20,"href":"https:\/\/neeyo.io\/en\/wp-json\/wp\/v2\/posts\/2264\/revisions"}],"predecessor-version":[{"id":10525,"href":"https:\/\/neeyo.io\/en\/wp-json\/wp\/v2\/posts\/2264\/revisions\/10525"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/neeyo.io\/en\/wp-json\/wp\/v2\/media\/2295"}],"wp:attachment":[{"href":"https:\/\/neeyo.io\/en\/wp-json\/wp\/v2\/media?parent=2264"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/neeyo.io\/en\/wp-json\/wp\/v2\/categories?post=2264"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/neeyo.io\/en\/wp-json\/wp\/v2\/tags?post=2264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}