Register now & be there live
Customer Communication
Breakfast Zurich
How to successfully switch from legacy systems to a modern customer communication platform. Find out in an exclusive breakfast together with Faigle, Inventx and You., how companies are future-proofing their customer communication.
October 22, 2026 | 8:30 AM-11:30 AM | CLOUDS, Zurich
Why participate?
In just one morning, you will receive concise insights into current developments in Customer Communication Management.
Look forward to:
- Current Trends and Market Insights
- Customer presentation on legacy system migration
- Live Demo of a Modern CCM Platform
- Real-world AI use cases
- Breakfast & Networking with Industry Colleagues
Agenda
| Time | Program item |
|---|---|
| 08:00–08:30 |
Welcome, Coffee & Networking Start your day with coffee and breakfast and connect with industry peers and experts. |
| 08:30–08:50 |
Welcome & Market Overview Faigle, Inventx, and neeyo provide an overview of current developments and the future of Customer Communication Management. |
| 08:50–09:30 |
Customer Communication Management in Transition Legacy system replacement, omnichannel, low-code, regulatory requirements, and AI – an overview of the most important trends and challenges. |
| 09:30–10:00 |
Client Presentation from Swiss Life: Successful Legacy Migration Practice report on success factors, procedures, and typical stumbling blocks in modernization projects. |
| 10:00–10:30 | Breakfast & Networking |
| 10:30–11:00 | Live Demo: Modern CCM Platform in Practice: Insights into Modern Workflows and Automation Capabilities. |
| 11:00–11:30 |
Artificial Intelligence in CCM Practical AI use cases – from automated template creation and quality assurance to process automation. |
Subject to change
Speaker Lineup
[Name]
[Company]
[Name]
[Company]
[Name]
[Company]
[Name]
[Company]
Venue
CLOUDS
Stomach 5
8005 Zurich
Arrival by
public transport
The CLOUDS is located right at Zurich train station Hardbrücke and is easily accessible by train, tram, and bus.
by car
Parking is available in the parking garage of the Prime Tower area.
Registration
Participation is free of charge. Due to the limited number of participants, we kindly ask for a binding and timely Registration.
How to reach us
If you have any questions, feel free to contact us.
- hello@neeyo.io
- +41 52 521 05 06