neeyo News

News from neeyo

Discover the latest news, helpful tips and in-depth expertise on customer communication.

neeyo User Conference 2026

neeyo User Conference 2026: Customer Communication Reimagined

From AI to neeyo App: The most important impulses from the neeyo User Conference 2026 for tomorrow's customer communication. [...]

neeyo Austria, neeyo Switzerland, and neeyo Germany are being formed from DocuMatrix and Formware.

Following the introduction of the joint brand neeyo, the legal rebranding of the individual companies has now taken place.

Process automation in CCM: 5 questions for the start 

Which processes are suitable first? The article shows what matters in the practical automation of CCM processes. [...]
eInvoice

What is an e-invoice? Requirements, formats, and 7-point checklist

Many people talk about e-invoicing and think of a PDF. But that's often where the problem lies. What formats count, where processes fail, and what companies should consider – including a PDF check for download. [...]
CCM systems: Cloud, On-Premises, Hybrid

CCM Systems: Cloud, On-Premises, or Hybrid? Which Operating Logic Is Practical?

Cloud, On-Premise, or Hybrid? The article shows what matters in practice for a viable operating model.
Cloud, on-premises, hybrid

Cloud vs. on-premises in CCM: 5 criteria at a glance

Cloud vs. on-premises in CCM: 5 criteria to help you choose the right operating model. [...]