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neeyo News

News from neeyo

Discover the latest news, helpful tips and in-depth expertise on customer communication.

CCM systems: Cloud, On-Premises, Hybrid

March 30, 2026

CCM Systems: Cloud, On-Premises, or Hybrid? Which Operating Logic Is Practical?

Cloud, On-Premise, or Hybrid? The article shows what matters in practice for a viable operating model.

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Cloud, on-premises, hybrid

March 10, 2026

Cloud vs. on-premises in CCM: 5 criteria at a glance

Cloud vs. on-premises in CCM: 5 criteria to help you choose the right operating model. [...]

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CCM migration: digital workflow for customer communication

March 4, 2026

CCM migration without standstill: plan phases, reduce risks, go-live safely 

A CCM migration is more than "just" a system change. How can the changeover succeed without coming to a standstill? About sensible steps and typical stumbling blocks in a CCM migration. [...]

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Illustration: Accessible documents

February 9, 2026

Accessible documents: customer communication usable for all

A good layout is not enough: accessibility is created in the document structure. Read which criteria count, what PDF/UA means and how you can anchor accessibility as a standard in CCM - including a PDF quick check for download. [...]

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Individual batch processing in Customer Communication Management

January 12, 2026

Individual vs. batch processing in CCM: How neeyo Create combines both

Individual and batch communication: from individual letters to a run of millions. With neeyo Create, departments control content efficiently, in compliance with CI and legally compliant. [...]

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Replace Assentis: Immerse yourself in the world of neeyo!

June 17, 2025

Assentis discontinuation from 2026: Replace Assentis with the neeyo Suite

Following the acquisition of Assentis by Smart Communications, the discontinuation of Assentis products is now official. Find out more!

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