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Insights

Knowledge for practice. Perspectives for the next steps.

Insights, experiences, and concrete approaches regarding Customer Communication Management, automation, and digital communication processes. For anyone looking to rethink, simplify, and strategically develop customer communication.

Illustration: Accessible documents

February 9, 2026

Accessible documents: customer communication usable for all

A good layout is not enough: accessibility is created in the document structure. Read which criteria count, what PDF/UA means and how you can anchor accessibility as a standard in CCM - including a PDF quick check for download. [...]

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Individual batch processing in Customer Communication Management

January 12, 2026

Individual vs. batch processing in CCM: How neeyo Create combines both

Individual and batch communication: from individual letters to a run of millions. With neeyo Create, departments control content efficiently, in compliance with CI and legally compliant. [...]

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Replace Assentis: Immerse yourself in the world of neeyo!

June 17, 2025

Assentis discontinuation from 2026: Replace Assentis with the neeyo Suite

Following the acquisition of Assentis by Smart Communications, the discontinuation of Assentis products is now official. Find out more!

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neeyo at the DOXNET

June 13, 2025

neeyo at DOXNET 2025: We will be there!

We are delighted that neeyo will be exhibiting at the DOXNET 2025 conference and exhibition this year!

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Accessible PDFs in accordance with the Accessibility Act with the neeyo Suite

27 May 2025

Accessibility Act: Accessible PDFs - Why they will be mandatory from 2025

In this blog, you can find out exactly what „barrier-free“ means in connection with PDF files and how legal requirements can be met!

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neeyo @CIO-Summit

March 27, 2025

neeyo Suite: neeyo presents new CCM suite

At the beginning of the year, Formware and DocuMatrix merged to form a group. Since the CIOSUMMIT in Vienna, the companies have been operating under the new brand, neeyo!

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