Replace Assentis: Following the acquisition of Assentis by Smart Communications, the discontinuation of Assentis products is now official (Source). Support for the Assentis DocFamily ends at the beginning of 2026. It is high time for companies that are still working with Assentis today to set the course for a future-proof solution that will replace Assentis.
If you want to keep your customer communication secure, efficient and compliant in the future, you should plan the changeover now and rely on a powerful and established alternative: the neeyo Suite.
What does the Assentis discontinuation mean in concrete terms?
Many Assentis users work with vast quantities of documents, complex template structures and numerous system connections on a daily basis. The discontinuation of support naturally entails considerable risks here:
- Ongoing operation
- Compliance requirements
- Long-term maintainability of the systems
If you wait too long, you will miss the opportunity for a timely replacement of Assentis, which is necessary for a seamless migration to the new, modern neeyo Suite.
Replacing Assentis with neeyo: state-of-the-art communication instead of a temporary solution
With neeyo, companies are opting for a modern, future-proof platform for customer communication (CCM) and output management.
The neeyo Suite stands out:
- Compliant documents - in several languages and output formats
- Print & digital communication from a single source - Maximum efficiency and performance thanks to omnichannel solution
- Integration of machine learning and AI -based checks and content generation
- Dynamic changes - in the platform, for all templates
- Flexible environment - Dynamic templates and quick customization
- Single Point of Change - a solution with which you can control your entire communication - from data input to output
Replacing Assentis: how to make the switch
To ensure the fastest and smoothest possible transition for your company, we collaborate with you on a system-wide proof of concept to guarantee the technical functionality of your system. At the same time, we determine the added value of your IT system in the proof of value.
You have two options for system conversion with us,
which we would be happy to discuss with you:
1. big bang changeover from Assentis to neeyoSuite
During the big bang changeover, we will help you create a new communications landscape in parallel with your current one over a predetermined period of time. On the agreed-upon date, we will convert it, opening up new possibilities in one fell swoop.
2. smooth migration from Assentis to neeyoSuite
We are also happy to support you in gradually converting your communication landscape to new systems. We will help you set the necessary rollout phases and priorities during this process.
At neeyo, we have helped numerous clients transition from various CCM tools to NeeyoSuite, so we know how to guide you safely and efficiently through this process.
Conclusion:
The discontinuation of Assentis is inevitable - but with the right alternative it becomes an opportunity. We from neeyo not only offer a modern answer to the end of support, but also give companies the opportunity to take their communication processes to a new level. The ideal time to act is now - before time pressure and operational safety become a risk.
